Practical steps
- Check the email address and sign-in method you used previously. Use the password recovery option on the login page and check spam if you are waiting for a message.
- Do not share your password, verification code, or recovery link. If you suspect compromise, use the available security settings and review sessions and devices.
- Tell support whether the problem concerns sign-in or access to a particular workspace. Include the error and time without sending credentials or unnecessary identity documents.