Legal center

Fanaraa policies apply to use of the platform. Studio guides explain the professional context for creators and teams and do not replace the shared policies.

Platform notes

فنارا للحلول التقنية والابتكار

legal@fanaraa.com

Review time depends on the request, subject to applicable legal deadlines.

Audience

Users

Policies relevant to your role on Fanaraa.

Creators

Policies relevant to your role on Fanaraa.

Influencers

Policies relevant to your role on Fanaraa.

Producers

Policies relevant to your role on Fanaraa.

Rights holders

Policies relevant to your role on Fanaraa.

Collaborators

Policies relevant to your role on Fanaraa.

Partners

Policies relevant to your role on Fanaraa.

Authorised representatives

Policies relevant to your role on Fanaraa.

Frequently asked questions

What is the minimum age?

You must be at least 13 and meet any higher age threshold or parental consent requirement under the law applicable to you. Some features may require additional eligibility. Provide accurate information, protect your login details and report unauthorised access to Support. Do not share passwords; use team member permissions when acting for an organisation.

Does accepting the terms enable optional permissions?

Read these terms and the Privacy Policy before completing registration. Accepting the terms is not blanket consent to advertising or optional device permissions; those choices are managed separately. Impersonation, ban evasion and using multiple accounts to manipulate activity are prohibited.

What connection data is recorded?

Connections may record your IP address, browser information sent with requests, request and session identifiers, login and usage times, and authentication successes or failures. These records support sessions, abuse detection and troubleshooting. An IP address can indicate a network or approximate region; it is not precise GPS location.

Why is an installation identifier used for notifications?

When notifications are enabled, we process the platform, app push token or browser subscription and its keys, a random installation identifier, enabled status and activity, sending and delivery acknowledgement times where available. The random identifier helps manage a notification device when its token changes; it is not an IMEI. You can refuse or revoke notification permission in device or browser settings and manage devices and categories in available settings.

How are private messages processed?

Messages and attachments are stored to deliver them to participants and provide conversation history, notifications and safety controls. Fanaraa does not describe these conversations as end-to-end encrypted. Content may be processed automatically to detect abuse or malicious files; authorised staff may review information relevant to a report, support request or security investigation within their permissions.

How do I request account deletion after uninstalling?

Email privacy@fanaraa.com, or support@fanaraa.com if that channel is unavailable, preferably from the account email. You can also open a ticket through Support. Put the request type in the subject: access, data copy, correction, account deletion or objection to processing. Email is available if you lost account access or uninstalled the app; you do not need to reinstall it to request deletion.

How do I request a copy of my data?

You can edit available fields in account settings. Data copy requests are reviewed through Support; do not rely on an automated complete-data download being available. Information about others or service security secrets may be withheld. Responses, verification, extensions and exceptions are subject to applicable law; request a follow-up reference and an explanation for delays or refusals. You may object, seek review or complain to the competent authority where provided by law.

What happens when I withdraw cookie consent?

Withdrawing consent stops authorisation for subsequent optional loads; it does not recall data already sent or guarantee deletion of third-party cookies. Reload the page, clear site data and review Google and browser settings as needed. The cookie dialog does not change device notification permission; manage that in device or browser settings.

Where do I send an abuse report or rights request?

For abuse or prohibited content, use the report tool next to the item or account where available. For support or if the tool is unavailable, use the contact page or support@fanaraa.com. Use the Rights Center for copyright, ownership and representation. For access to or deletion of your data, use Data Rights Requests or privacy@fanaraa.com.

Does a catalogue entry authorise republication?

Fanaraa displays information about works, characters and creators alongside content published by users and organisations. A catalogue page does not establish Fanaraa's ownership of a work or a distribution licence. Covers, images, music, logos and clips have their own rights; a download option or attribution does not authorise reuse without appropriate permission.

Is every work page an official page?

A catalogue page for a work, character or company may be an information reference rather than an account operated by that entity. Do not claim to represent a studio, publisher or artist without authority. A badge or status on Fanaraa applies only within its stated scope; it does not guarantee every claim or product or ownership of all rights.

How do I appeal a decision?

Use the appeal option in the decision notice if available, or contact Support with the account name, content link or decision reference, reasons for disagreement and any new context. Do not create a replacement account to evade restrictions. You do not need to republish removed material. If you cannot sign in, use the published support email.

Quick actions

Privacy Requests and Fanaraa Account Deletion

Request access to, a copy or correction of your Fanaraa data, or account deletion, with verification, follow-up and retention exceptions.

Reporting on Fanaraa

How to report content or accounts, provide relevant details, protect evidence and route privacy or rights requests.

Intellectual Property and Content Rights

Rights in works, images, music and logos on Fanaraa, and how rights holders can request correction, removal or review.

Fanaraa Enforcement and Appeals

Moderation actions, the factors behind them and how to request review of restrictions, removals or account suspensions.

Official Pages and Representation

The difference between a work page and an official account, verifying authority, managing permissions and resolving representation disputes.

Creator and Partner Rules

Rules for Fanaraa programs and workspaces: professional identity, publishing rights, team data, collaborations, digital items and automation.

Users

Fanaraa Terms of Use, Fanaraa Privacy Policy, Reporting on Fanaraa

Creators

Creator and Partner Rules, Fanaraa Community Guidelines, Official Pages and Representation

Influencers

Creator and Partner Rules, Fanaraa Community Guidelines, Reporting on Fanaraa

Producers

Official Pages and Representation, Intellectual Property and Content Rights, Creator and Partner Rules

Rights holders

Intellectual Property and Content Rights, Reporting on Fanaraa, Fanaraa Enforcement and Appeals

Collaborators

Creator and Partner Rules, Official Pages and Representation, Fanaraa Community Guidelines

Partners

Creator and Partner Rules, Official Pages and Representation, Intellectual Property and Content Rights

Authorised representatives

Official Pages and Representation, Intellectual Property and Content Rights, Fanaraa Enforcement and Appeals

Protection areas

Fanaraa Community Guidelines

Rules for discussion, publishing, reviews and messages: respect, privacy and protection against exploitation, impersonation and manipulation.

Intellectual Property and Content Rights

Rights in works, images, music and logos on Fanaraa, and how rights holders can request correction, removal or review.

Official Pages and Representation

The difference between a work page and an official account, verifying authority, managing permissions and resolving representation disputes.

Protecting Minors on Fanaraa

Minimum age, the role of parents or guardians, protecting minors' information and safely reporting exploitation or underage accounts.

Process

Submit a request

Identify the item, reason and contact method.

Review context

Authority, evidence and risk are reviewed; clarification may be requested.

Decision and action

Material may be corrected, restricted or removed following review.

Follow-up and review

Use the case reference to clarify or request review.

Contact

Privacy Requests and Fanaraa Account Deletion

Request access to, a copy or correction of your Fanaraa data, or account deletion, with verification, follow-up and retention exceptions.

Intellectual Property and Content Rights

Rights in works, images, music and logos on Fanaraa, and how rights holders can request correction, removal or review.

Support and contact

Account issues, help and follow-up at support@fanaraa.com.

Support and contact

Account issues, help and follow-up at support@fanaraa.com.